We typically respond to commercial project inquiries within 24 hours. For incidents with time-critical downtime risk, our emergency hotline offers a one-hour callback guarantee.
Ampere Partner · Berlin
Submit a Request
Describe your issue — we'll get back to you in writing or by phone with an initial assessment.
Standard Request
Response within 1–2 business days
Free of charge
For requests without immediate time pressure. Describe your issue — we'll get back to you in writing or by phone with an initial assessment.
Submit a RequestEmergency Hotline
Immediate contact or response within one hour
Initial phone diagnosis free · standard rates for on-site callouts
Production downtime, vessel layover, or other time-critical situation — direct call, immediate response.
Emergency Hotline